The Ultimate Guide to Portable Restrooms
For the Town of Saugus, Massachusetts, keeping parks and athletic fields ready means more than mowing grass and marking baselines. Players, families, and spectators also need access to clean restrooms, including at locations where permanent facilities aren’t available. The Throne Depot helps the town meet those needs with accessible portable restrooms, routine servicing, and responsive support when something needs attention.
Kevin, a foreman with the Saugus Department of Public Works, has worked for the department for ten years and has relied on The Throne Depot during his two years as foreman. For someone juggling parks, athletic fields, and community events, dependable service makes a difference. Kevin describes the partnership as “worry-free.” Here he shares why The Throne Depot has earned his confidence now, and going forward.
Kevin helps maintain parks, playgrounds, and athletic fields throughout Saugus. Their responsibilities range from cutting grass and lining fields to checking nets and grooming the high school’s turf field. They also work closely with the athletic director and respond to requests for charity events and other activities.
For Kevin, who was born and raised in Saugus, the work is personal. He knows the community and enjoys helping its teams and families. But keeping everything ready takes coordination, especially when a field needs extra trash receptacles, portable restrooms, or other support for an upcoming event.
Some town locations have permanent restrooms; others do not. Portable units fill that gap for youth baseball and softball, and visitors spending time at the parks and ball fields.
The town’s needs extend beyond a single game or weekend. Units at the ball fields remain in place through spring, summer, and fall, and some need to move between locations. Kevin needs a provider who can keep up with those changes while maintaining clean facilities for the people using them.
“So opening up a portable restroom unit and seeing that it’s clean is definitely key,” Kevin said. “It’s everything.”
During Kevin’s first year arranging the rentals, the town used regular-sized units. Some visitors with disabilities reported that they couldn’t get inside. That feedback prompted a change. The town began using The Throne Depot’s handicap-accessible portable toilets for its ongoing ball field rentals.
These units feature an extra-wide doorway and flat, ground-level entry for wheelchair access, with a larger interior that provides room to maneuver. Non-skid flooring and toilet assist bars offer additional support, while ADA-compliant entry and toilet-height features help accommodate visitors with limited mobility. For Saugus, choosing accessible units meant more people could comfortably use the facilities while attending games throughout the season.
When a unit needs cleaning or repairs, Kevin can lock it temporarily and contact The Throne Depot. The company also offers chain-and-lock options and combination door locks to help towns control access and discourage unauthorized use between games or after hours. Combination locks provide keyless access, making it easier to coordinate entry for authorized users and service technicians. For busy municipal teams, these options help protect the units while keeping maintenance access straightforward.
Kevin works with The Throne Depot to coordinate rentals and location changes. Kevin prefers email, and The Throne Depot team makes it easy to communicate in the way that works best for every client. Whether it’s a quick email, a phone call, or a text, he knows he’ll get a prompt response. That’s a personal touch that makes the company feel like an extension of his team.
If a unit needs to be relocated, Kevin lets his contact at The Throne Depot know so the operations team can update its information. That responsiveness also matters when a problem requires a service visit. Kevin described cleaning issues being handled within a day or two and a broken door being repaired, or the unit being replaced, within a day.
“Just from the customer service standpoint, any of those issues just get handled right away,” he said.
It’s taken care of, and I know it’s taken care of. I don’t even have to go and check it. It’s just a worry-free thing, which is great. That’s huge when we’re running around everywhere.
– Kevin MacTaggart
At locations where it makes sense, locks help the town control access and reduce tampering. For two units used by youth baseball, the league can use its own locks and share the access code so service technicians can still clean them.
Kevin said locking units where possible has helped considerably. Along with careful placement and regular checks, that gives the town a practical way to protect facilities in public spaces while keeping servicing coordinated.
The move to accessible units addressed a specific concern from people attending games. Since making that change, Kevin said the town has received no further complaints about that access issue.
Whenever a unit needs restocking, cleaning, or other service, Kevin knows he can reach out to The Throne Depot and count on a prompt response. He described his overall experience with the company as “Ten across the board.”
With fields, parks, and event requests competing for attention, Kevin values knowing that a message to his restroom provider will be acted on. He can pass along a problem and return to the other work waiting for him.
“It’s just a worry-free thing, which is great,” he said. “That’s huge when we’re running around everywhere.”
For Saugus, dependable portable restroom service means accessible facilities at the ball fields, clear communication when locations change, and help when maintenance issues arise. The Throne Depot gives Kevin and the DPW team support they can count on throughout the recreation season.
Asked whether he would recommend The Throne Depot to another municipality considering a provider, Kevin’s answer was immediate: “Oh, 100 percent.”
Managing parks, athletic fields, or community events? The Throne Depot offers a range of portable restroom options, including accessible units, to fit your site and the people using it. Add-ons such as chain-and-lock options, combination door locks, handwash stations, and trash boxes help you manage access and keep shared spaces clean.
Request a Quote today or call The Throne Depot at (781) 653-7775 to discuss portable restroom options for your town.
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