The Throne Depot is a local, family-owned company specializing in portable restroom and trailer rentals since 2005. We provide a competitive benefits package that lets you live life the way you intend. Beyond just a regular paycheck, our comprehensive benefits include perks such as paid time off, healthcare, vision, dental, and 401K matching. Our team takes pride in delivering high-quality equipment and industry-leading service in Massachusetts, Rhode Island, Southern New Hampshire, and Southern Maine.

The Account Executive role is a critical part of the Sales Team in a collaborative effort to provide the company continued growth. The job encompasses managing an existing customer database, prospecting new customers, and continued business development in the assigned service area. The daily work environment is fast paced, with constantly changing opportunities where full product, sales, order entry, and process knowledge are required. Success comes from being able to work independently and remain in constant contact with Inside Sales Coordinators, Operations and Sales Management. The position also requires industry knowledge, product awareness and an ability to sell value. To be successful in this position the applicant must be extremely self-motivated, be a high-energy sales professional, and have a relentless commitment to excellence.

• Product Knowledge and Pricing. Be able to offer all available products to the customer or caller so that they can make an informed and good decision about their rental and service selection, including proposal and price quotes as per company standards.
• Operational Knowledge. Have a complete understanding of order entry and fulfillment so that all critical items are covered and incorporated into each customer order, including all relevant and required notes.
• Complete understanding of the entire customer service process including order entry, complaint handling, inventory availability, service issues, and Accounts Receivable.
• Prospect efficiently for new customers, including competitors’ job sites, as well as visiting with existing customers to build rapport and maintain strong relationships toward using company exclusively for all jobs.
• Handle customer management through in-person meetings, emails, and phone communication.
• Ensure that all notes for site visits and calls made are logged into Salesforce in real time daily and without delay.
• Technology Knowledge. Effectively utilize all software the company uses to manage and maintain customers.
• Create proposals including cost estimating using basic spreadsheets.
• Educate customers on operational standards that enable 100% customer satisfaction that is aligned with all operational fulfillment procedures.
• Establish and maintain payment terms according to company policy, including all related AR issues.
• Manage increased sales for assigned accounts and new accounts.
• Job & corporate office site visits: To build rapport and maintain relationships with customers as needed.
• Review previous day’s delivery and pick up schedule for assigned customers to remain informed of accounting activity.
• Review complaints and credit requests that may need additional attention for customers for problems resolution and business retention.
• Trouble-shoot issues using available resources to resolve simple issues in a pro-active manner to avoid occupying operations time whenever possible.
• Understand, be aware and periodically review competitors for pricing, territory and products offered. Report concerns or trends to Sales Manager.
• Attend scheduled sales meetings.
• Lead customer services team members for appropriate handling of your accounts.
• Expense Reports: Complete expense reports weekly as per company standard.
• Daily prospecting report/results reported to manager.
• Performs other duties as assigned.

• Energetic and dynamic personality
• Professional
• Proactive
• Persistent
• Ability to learn quickly
• Effortlessly adapt to changing work environment
• Independent and strong work ethic
• Team player
• Value pricing discipline
• Superior attention to details without exception
• Able to communicate with all personality types
• Able to succeed despite obstacles and challenges
• Superior communication skills: verbal and written
• Product knowledge
• Microsoft Office, proficiency
• Salesforce and ServiceCore, preferred

The Account Executive role is a critical part of the Sales Team in a collaborative effort to provide the company continued growth. The job encompasses managing an existing customer database, prospecting new customers, and continued business development in the assigned service area. The daily work environment is fast paced, with constantly changing opportunities where full product, sales, order entry, and process knowledge are required. Success comes from being able to work independently and remain in constant contact with Inside Sales Coordinators, Operations and Sales Management. The position also requires industry knowledge, product awareness and an ability to sell value. To be successful in this position the applicant must be extremely self-motivated, be a high-energy sales professional, and have a relentless commitment to excellence.

• Product Knowledge and Pricing. Be able to offer all available products to the customer or caller so that they can make an informed and good decision about their rental and service selection, including proposal and price quotes as per company standards.
• Operational Knowledge. Have a complete understanding of order entry and fulfillment so that all critical items are covered and incorporated into each customer order, including all relevant and required notes.
• Complete understanding of the entire customer service process including order entry, complaint handling, inventory availability, service issues, and Accounts Receivable.
• Prospect efficiently for new customers, including competitors’ job sites, as well as visiting with existing customers to build rapport and maintain strong relationships toward using company exclusively for all jobs.
• Handle customer management through in-person meetings, emails, and phone communication.
• Ensure that all notes for site visits and calls made are logged into Salesforce in real time daily and without delay.
• Technology Knowledge. Effectively utilize all software the company uses to manage and maintain customers.
• Create proposals including cost estimating using basic spreadsheets.
• Educate customers on operational standards that enable 100% customer satisfaction that is aligned with all operational fulfillment procedures.
• Establish and maintain payment terms according to company policy, including all related AR issues.
• Manage increased sales for assigned accounts and new accounts.
• Job & corporate office site visits: To build rapport and maintain relationships with customers as needed.
• Review previous day’s delivery and pick up schedule for assigned customers to remain informed of accounting activity.
• Review complaints and credit requests that may need additional attention for customers for problems resolution and business retention.
• Trouble-shoot issues using available resources to resolve simple issues in a pro-active manner to avoid occupying operations time whenever possible.
• Understand, be aware and periodically review competitors for pricing, territory and products offered. Report concerns or trends to Sales Manager.
• Attend scheduled sales meetings.
• Lead customer services team members for appropriate handling of your accounts.
• Expense Reports: Complete expense reports weekly as per company standard.
• Daily prospecting report/results reported to manager.
• Performs other duties as assigned.

• Energetic and dynamic personality
• Professional
• Proactive
• Persistent
• Ability to learn quickly
• Effortlessly adapt to changing work environment
• Independent and strong work ethic
• Team player
• Value pricing discipline
• Superior attention to details without exception
• Able to communicate with all personality types
• Able to succeed despite obstacles and challenges
• Superior communication skills: verbal and written
• Product knowledge
• Microsoft Office, proficiency
• Salesforce and ServiceCore, preferred

The Throne Depot is seeking a Diesel Mechanic to join our team. This role focuses on diagnosing and repairing mechanical issues. In addition to making repairs, you will also be responsible for performing preventative maintenance on diesel engines, brakes, transmission, and other systems, and must be able to pass a pre-employment drug test. 

Second shift position with a flexible start time for the right candidate.

• Diagnose and repair issues in diesel engines
• Diagnose and repair issues with hydraulics, brakes, transmission, steering, and other systems
• Perform preventative maintenance & repair on vacuum & water pumps
• Perform welding or fabrication tasks on trailers and other equipment as necessary
• Prepare work orders and order parts
• Maintain a clean and safe workplace
• Other duties as assigned
• Diesel Mechanic Requirements and Qualifications
• High school diploma or GED certificate (preferred)
• Valid driver's license (CDL strongly preferred)
• Diesel technician or mechanic degree a plus
• Experience with small diesel engine repair
• Some welding experience required
• Must have own tools

• Mechanical skills
• Basic computer skills

Up to $140,000 based on experience
$5,000 Sign on bonus

The Throne Depot is seeking a Maintenance Manager to lead the fleet services division.

While this role focuses on leading our Maintenance Department, our ideal candidate is also willing to jump in and assist when needed.

In addition to making repairs, you will also be responsible for performing preventative maintenance on diesel engines, brakes, transmission, and other systems. Regular duties include coordinating, scheduling, and auditing of vehicle maint. repairs to include preventative, mechanical, and electrical repairs to trucks & trailers. Applicants need a valid driver's license and must be able to pass a pre-employment drug test. Hours can be flexible for the right candidate.

• Diagnose & repair issues in diesel engines
• Diagnose & repair issues with hydraulics, brakes, transmission, steering, and other systems
• Diagnose & repair vacuum/pump systems
• Perform preventative maintenance
• Perform welding or fabrication tasks on trailers and other equipment as necessary
• Prepare work orders and order parts
• Maintain a clean and safe workplace
• Work to solve problems w/Operations team
• Facility management, assuring a safe working environment
• High school diploma or GED certificate (preferred)
• Valid driver's license (CDL preferred)
• Diesel technician or mechanic degree a plus
• Experience with small diesel engine repair
• Provide excellent customer service to our driver community

• Communication skills
• Mechanical skills
• Basic computer skills
• Basic math skills

The Customer Service/Inside Sales Representative is part of a larger sales and customer service team that provides frontline support to both new and existing customers by delivering an exceptional customer service experience. This position encompasses customer service and sales. The position also requires full product and sales and order entry process knowledge, industry knowledge, product awareness and an ability to sell the brand. The role must also be able to handle all customer types (Construction, Special Event, Seasonal, Long Term) as well as interact professionally with all team personality types. The daily work environment is fast paced, with constant changing opportunities and independent commitment to excellence will produce the best performance.

•  Total Customer Care: Maintain a positive and professional attitude toward customers, provide customer support, and ensure customer satisfaction.
•  Product Knowledge and Pricing: Be able to offer all available products to the customer or caller so they can make an informed decision about their rental and/or service selection – Toilets, Trailers, Sinks, Special Events, Construction, Seasonal, and Long Term.
•  Operational Knowledge: Have a complete understanding of order fulfillment to ensure all critical items are covered and incorporated into each customer order and all company software tools.
•  Complete understanding of the entire customer service process including notes, order entry, complaint handling, inventory availability, service issues, and accounts receivable topics.
• Utilize construction software to identify and bid on projects.
•  Provide phone follow up to direct mail campaigns – as assigned.
•  Generate leads by finding potential new sales opportunities.
•  Maintain customer relationships through extensive email and phone communication inside of CRM software (Salesforce).
•  Technology Knowledge: Be able to work with all software the company uses to manage and maintain customers and remain proficient in CRM (Salesforce), as well as order entry in dispatching software (ServiceCore).
•  Ability to create spreadsheet proposals that include cost estimating.
• Be ready and able to answer inbound telephone calls and redirect to appropriate department if necessary.
•  Educate customers on operational standards that enable 100% customer satisfaction.
• Performs other duties as assigned.

• Product knowledge
• Value pricing discipline
• Ability to work efficiently and maximize productivity
• Timely with all sales related activities
• Independent and strong work ethic
• Professionalism
• Ability to make informed decisions independently
• Detail oriented & organized
• Proactive
• Ability to handle stressful situations
• Excellent communication skills with all personality types
• Capacity to learn and retain information quickly
• Persistence
• Ability to succeed despite obstacles and challenges
• Superior verbal and written communication skills
• Capable of working well in a team-based environment
• Proficient in Microsoft Office and Outlook
• Ability to work overtime, weekends, and holidays – as requested and needed.
• Weekends and overtime required during the busy season (May-September).

The Customer Service/Inside Sales Representative is part of a larger sales and customer service team that provides frontline support to both new and existing customers by delivering an exceptional customer service experience. This position encompasses customer service and sales. The position also requires full product and sales and order entry process knowledge, industry knowledge, product awareness and an ability to sell the brand. The role must also be able to handle all customer types (Construction, Special Event, Seasonal, Long Term) as well as interact professionally with all team personality types. The daily work environment is fast paced, with constant changing opportunities and independent commitment to excellence will produce the best performance.

•  Total Customer Care: Maintain a positive and professional attitude toward customers, provide customer support, and ensure customer satisfaction.
•  Product Knowledge and Pricing: Be able to offer all available products to the customer or caller so they can make an informed decision about their rental and/or service selection – Toilets, Trailers, Sinks, Special Events, Construction, Seasonal, and Long Term.
•  Operational Knowledge: Have a complete understanding of order fulfillment to ensure all critical items are covered and incorporated into each customer order and all company software tools.
•  Complete understanding of the entire customer service process including notes, order entry, complaint handling, inventory availability, service issues, and accounts receivable topics.
• Utilize construction software to identify and bid on projects.
•  Provide phone follow up to direct mail campaigns – as assigned.
•  Generate leads by finding potential new sales opportunities.
•  Maintain customer relationships through extensive email and phone communication inside of CRM software (Salesforce).
•  Technology Knowledge: Be able to work with all software the company uses to manage and maintain customers and remain proficient in CRM (Salesforce), as well as order entry in dispatching software (ServiceCore).
•  Ability to create spreadsheet proposals that include cost estimating.
• Be ready and able to answer inbound telephone calls and redirect to appropriate department if necessary.
•  Educate customers on operational standards that enable 100% customer satisfaction.
• Performs other duties as assigned.

• Product knowledge
• Value pricing discipline
• Ability to work efficiently and maximize productivity
• Timely with all sales related activities
• Independent and strong work ethic
• Professionalism
• Ability to make informed decisions independently
• Detail oriented & organized
• Proactive
• Ability to handle stressful situations
• Excellent communication skills with all personality types
• Capacity to learn and retain information quickly
• Persistence
• Ability to succeed despite obstacles and challenges
• Superior verbal and written communication skills
• Capable of working well in a team-based environment
• Proficient in Microsoft Office and Outlook
• Ability to work overtime, weekends, and holidays – as requested and needed.
• Weekends and overtime required during the busy season (May-September).

We are looking for several Route Service Drivers at our Billerica location (No CDL needed) to operate a company service truck, and drive to various locations to deliver/service/pump/clean portable restrooms, Luxury trailers, or holding tanks. Training is provided. Experienced Drivers are welcome.

1. Perform basic service truck driving functions in accordance with Throne Depot and DOT requirements.
2. Perform all work duties in a safe manner in accordance with Throne Depot and DOT safety standards to ensure no accidents or injuries.
3. Perform duties by sitting, standing, stooping, kneeling, crouching, or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shifts.
4. Clean & sanitize portable toilets to Throne Depot service standards.
5. Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
6. Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed.
7 Provide routing feedback to Operations Manager/Supervisor/Dispatch to be most efficient as well as give the customer the best service possible.
8. Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

In order to be successful at this job, here are some SKILLS you should have:
Customer Service
Teamwork
Time Management
Communications
Decision Making and Problem-Solving
Coachable

WORK ENVIRONMENT:
You are regularly exposed to outside weather conditions, moving mechanical parts, and fumes or airborne particles.
The noise level in the work environment is usually loud.
REQUIREMENTS:

HS Diploma or general education degree (GED); or equivalent combination of education and experience.
At least 1-year general or commercial vehicle driving experience.
Valid Driver's License (non-commercial or CDL)

We are looking for several Route Service Drivers at our Rehoboth location (No CDL needed) to operate a company service truck, and drive to various locations to deliver/service/pump/clean portable restrooms, Luxury trailers, or holding tanks. Training is provided. Experienced Drivers are welcome.

1. Perform basic service truck driving functions in accordance with Throne Depot and DOT requirements.
2. Perform all work duties in a safe manner in accordance with Throne Depot and DOT safety standards to ensure no accidents or injuries.
3. Perform duties by sitting, standing, stooping, kneeling, crouching, or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shifts.
4. Clean & sanitize portable toilets to Throne Depot service standards.
5. Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
6. Ability to be flexible in order to meet customer needs when routes need to be adjusted or changed.
7 Provide routing feedback to Operations Manager/Supervisor/Dispatch to be most efficient as well as give the customer the best service possible.
8. Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

In order to be successful at this job, here are some SKILLS you should have:
Customer Service
Teamwork
Time Management
Communications
Decision Making and Problem-Solving
Coachable

WORK ENVIRONMENT:
You are regularly exposed to outside weather conditions, moving mechanical parts, and fumes or airborne particles.
The noise level in the work environment is usually loud.
REQUIREMENTS:

HS Diploma or general education degree (GED); or equivalent combination of education and experience.
At least 1-year general or commercial vehicle driving experience.
Valid Driver's License (non-commercial or CDL)